Our Payment Policy
CREDIT CARD PAYMENTS
You may pay for your orders with major credit cards issued in the USA. We accept Visa®, MasterCard®, American Express® and Discover® Card.
Credit and debit card are not charged until we either ship the item(s) to you or confirm availability (at which time you will be charged only for the goods we have actually shipped along with any applicable taxes or shipping charges). Your order is pre-authorized for the total amount of your order with your credit or debit card issuer at the time you place the order.
At the time checkout, please carefully provide your exact name, billing address and telephone number that is on your credit card statement. Any incorrect information may cause your card to be rejected. We also may need to verify the billing address and credit card owner for orders that have a delivery address that is different from its billing address and for large orders.
PAYPAL PAYMENTS
We do accept PayPal payments. We will only accept payments from Verified Users.
CHECKS AND MONEY ORDERS
We accept Personal Checks, Cashier Checks, and Money Orders. Please Note: If your are paying by check or money order allow 5-10 business days from the time we receive the check for the item to ship. If you need the item to ship sooner pay by credit card or Paypal. If you are paying by Personal Check, Cashier Check, or Money Order, please mail them to:
KRP Electronics
55 Allen Blvd.
Farmingdale, NY 11735
ATTN: Order Desk
Our Return Policy
RETURNS FOR FULL REFUND OF PURCHASE PRICE
If you are not fully satisfied with your purchase, KRP will accept a return initiated within 10 business days of receipt of the items, except for any product that is made to order. Only items in perfect condition that have not been used or altered may be returned for a store credit. Because products that are fabricated to your order may not be returned, you are urged to read the product description carefully and to ask at the time of your order if you are not certain.
Please contact us at info@krp.com or by telephone at 1-631-694-2503 to initiate the return. You must ship the return back to us within10 business days of receiving the item. You are responsible for the cost of return shipping, and the original shipping charges are non-refundable. We do not accept any returns that have not been initiated within ten business days after delivery.
Please send returns to:
KRP Electronics
55 Allen Blvd.
Farmingdale, NY 11735
ATTN: Returns
In addition to the foregoing, KRP will not accept returns for personalized or customized items or for ‘Final Sale’ items.
ITEMS DAMAGED IN SHIPPING OR DEFECTIVE ITEMS
If you receive an item that is broken due to manufacturing defect or damaged during shipping and handling, at our discretion, we will repair or exchange the item and ship it to you at our expense.
When you receive your package and have any reason to believe that your item may be damaged, please take photographs , time and date stamped if possible, of the exterior and interior of the original packaging. You must contact us within 10 business days of the receipt of the merchandise, providing all pertinent information in order to receive a repair or exchange.
RECEIVING A REFUND
All sales taxes charged on your order will be refunded. However, for orders sent outside the United States, customs duties and sales taxes not charged to you by KRP are non-refundable. You may be able to recover these by contacting your local customs bureau directly. Exchanges sent by KRP to destinations outside of the U.S.A. will be processed for customs clearance and any duties or other charges which must be paid by KRP before shipping will be billed to your credit card.
Our Privacy Policy
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
DO WE USE COOKIES?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
YOUR CONSENT
By using our site, you consent to our web site privacy policy.
CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes on this page.
CONTACTING US
If there are any questions regarding this privacy policy you may contact us using the information below.
www.krp.com
55 Allen Blvd.
Farmingdale, NY 11735
USA
info@krp.com
631-694-2503